Welcome to the Cocoontech forum
@beller.
Alarm Relay basic is $8.95 a month with no texting or email alerts. For email and texting alerts it is $13.95 a month.
Thank you for the kind welcome,
@pete_c! Looking through this site, you seem to know your stuff. I imagine we'll be communicating more in the future.
I'm a somewhat tech-savvy homeowner who was talked into an Omni LTE by a guy who has installed 100s of them but, 1. He's very bad at explaining things, and 2. He no longer is in that line of work, so I feel like I'm out on my own. I wish I knew about this forum sooner!
I have Leviton dimmers that were initially set up using UPStart and then added to the Omni. I never fully understood why 2 systems and it's taken me quite a while to realize, the dimmers are communicating to UPStart and Omni but UPStart and Omni basically don't know the other exists. Please correct me if I'm wrong. I also have more than 32 devices which is annoying so I had to choose carefully what to leave out. I have 6 keypads (most of which I regret installing) that are left out so the Omni has no idea they exist. As such, as Omni is automating dimmers, keypad status lights aren't updated. This is one of my biggest pain points because my wife is severely tech-challenged and can’t wrap her head around the indicator LEDs on keypads and how they don’t always line up with lighting. I’ve thought about simply turning them off but that’s not really a fix.
Anyway, I always have so many questions because this thing is really f-in cool so I want to use it to its fullest but a lot of it is over my head and my buddy is very little help. Latest example, I need to replace dialer (I have a Telguard cell dialer from 2016, the year this thing was installed) and I’m trying to understand how it’s programmed and can’t figure it out in Omni. It took too many hours to discover nothing is done in Omni. It’s setup in Telguard’s website. He surely knows this but is just unable to articulate that so I’m left spinning. Please correct me if I'm wrong here too.
Finally, thanks for Alarm Relay tip. I already heard back from them and the $13.95 option is for internet monitoring. As much as my power goes out and Omni has backup battery, I think I should stick with cellular, which is $19.95. Still cheaper than Brinks, who I’m not happy with because I never got an alert that my dialer was no longer compatible so my house wasn’t really being monitored!
Sorry for long reply. Thanks, everyone!