My 8811 woes continue. I got a new 8811 but did not replace the connector, so that appears to be the one thing I have not yet been able to verify. When I connect via hyperterminal I do not get any response to any SN command, despite the TX and RX lights on the 8811 briefly flashing.
I tried replacing the phone-type cable that goes between the 8811 and it's grey plug to no avail, and when I opened up the grey connector, I found that only 3 wires were connected to the DB9 side, red, yellow and green. Can anyone who is feeling adventerous open up their grey connector (just unscrew the two side screws and then you can pry off the connector with a screwdriver) and tell me if they have more than 3 wires connected?
Also, should the 8811 respond to an "SN?" command even with no thermostats connected? I am going directly to two 8870s (no distro panel) at the moment and would like to be able to eliminate the thermo wiring as a potential failure point by connecting the 8811 and testing it somehow without any thermos connected.
The thermos are operting fine as (extremely expensive) standalone units.
Thanks!
You can try piggybacking the second 8870 to the first, but I do recall a technote somewhere that mentioned changing a jumper in the 8811 when wiring directly to the thermostats without the distribution panel. This may be a termination issue on the 485 side. You really should buy a panel. It does make life much easier, and for what it is, it's relatively inexpensive.
The 8811 is a protocol adapter (brandname "Proverter" which is private-labeled by Aprilaire) - it just translates electrical signal protocol. The SN? and other commands are actual data communications responded to by the thermostats themselves, meaning that the 8811 does not talk other than showing its status via the LEDs. Only the thermostats "talk."
If you are going to play with the thermostat commands, make sure to get the latest version of the command manual. There are several manuals floating around, many of which are incomplete. I think there's one in another thread, but I haven't seen it yet.
If the 8811 gets fouled, you will have to bounce it (power down & up).
Don't open your plugs. 3 wires is enough for RS-232 from your PC. When you open hyperterminal to play, you may have to bounce the 8811, especially if you have the wrong baud rate or data format set. If the driver on your PC is set to initiate communications at something the 8811 doesn't understand, it could get fouled. Look for gibberish on the hyperterminal screen as an indication that the settings are wrong. Also remember that the devices use the id # in timing their responses. They don't multiplex well, so talk to them 1 at a time, or code very carefully if you get to that point. Adding delays and buffers may help.
Remember, you are not locked into using the 8811. There are many other companies out there making protocol converters.
Someone mentioned the 8825 somewhere. Stay away from the 8825. It is an excellent and attractive appliance concept which is currently an expensive, buggy, java & html device which Aprilaire hasn't had a firmware update for in over 18 months, and our calls, emails and voice mails to the head of support; Santino Piazza go unanswered when the topic is 8825. YMMV.
Use the 8811 and canned automation software, or have fun and write your own. We were using 8825s to get big projects off the ground, but Aprilaire has next to 0 support for it other than what it is limited to doing right now (i.e. can't display multiple sensors, time period bugs, java hangs, etc). If you ask them, they will tell you the product is alive, but in reality, that doesn't seem to be the case, so save your $.
I write a lot of direct communications code to speak with 8870s, which are in contrast, very good, dependable devices. If anyone needs coding help, just PM me.
One last suggestion from the field... pay attention to how you run the wires for your HVAC equipment and your communications into the back of an 8870. Things can get tight... relays get in the way, etc. You can damage it, or it may not seat properly, or worse... it will appear to seat and then partially pull away from the socket board.