It is an American Standard. 5-ton. One stage not sure what that means haha. Yes, the house is already plumbed for AC - this is replacing one where the compressor went out, so he said its best to replace the whole thing since the unit is from 1998. I've heard similar things before.
And there...
So far, my experience with their support is awful. Been waiting a full day to get my IP address changed with them. Ive got 5 emails sent, a support ticket on high priority, what else do I need to do? This is ridiculous.
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