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I called HAI and they told me (something I have not seen elsewhere in their documentation nor in any forum) that if you leave the unit powered off with battery disconnected for 5 minutes or more, it does a RAM reset --- lo and behold, that did the trick.  Previously, I had turned it off for...

Can't upload anything---no access from PCA.  It was config (not firmware) I was uploading at the time---and the upload was not anywhere near complete.  Unless there is a button or jumper I cannot find to do a full factory reset, I think Leviton/HAI is the only answer.  Interesting note (no idea...

I am just getting an Omni Pro II going (many years after buying it).  Everything seems to be okay.  As I was uploading some new configuration from PCA (mostly new names), it stopped the upload in mid-stream and the OmniPro hung.  It is now unresponsive from the keypad and unresponsive to PCA. ...