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Is there any way to copy a voice recording file from one system and use it in another?

M1 has the correct date and time, but the day of the week (Monday - Sunday) is incorrect in the logs.  How do I correct it?

I use no-ip for DDNS resolution.  I've been getting error messages from M1.  No-IP has 162.231.155.67 against this location, which is correct.  Any idea what is causing these messages (copied below)?     The ELK-M1XEP encountered an error while updating your public IP address with the Dynamic...

What could cause M1 to announce an intrusion alarm when it was not armed?

So I've got this 5820L which was showing Normal even when it's magnet was moved away.  I removed it from its installation and magnet.  Still showing Normal.  Removed the battery.  Still showing normal.   Specifically, in the "Status" screen, it shows Status = Normal, State = EOLR(=), Volts =...

I am unable to arm my M1 using eKeypad.   I am able to disarm it, view logs and status, etc with eKeypad.   I had been able to arm it using eKeypad for the previous nine months or so.   Any ideas or similar experiences?

ELK just started sending to Central Station CID E616 Zone 229, which they interpret as a request for service.   How do I determine what the issue is, and how do I manage this callout process?

Has anyone succeeded in sending email through Comcast with XEP version 2?

I am replacing a previous system with an M1.  The existing sensors are all SA5816, but presumably older than the current versions (bigger).   My M1XRF2H registers them, and the System recognizes them.  But that's as far as it goes.  I configured them the same way as I do the newer ones:    Type...

So I installed this new M1 with XEP, was able to connect with RP2 ver 2.00.016 and set system up this morning.  This afternoon I tried to connect and got error that RP2 could not connect, needed to update RP2.  I could still connect to other M1s.   I updated RP2 to 2.0.24.  When attempting to...

Has anyone successfully connected the M1XEP to the Internet using the IOGEAR Universal Ethernet to Wi-Fi N Adapter Tri-language GWU627W6 or similar?  If so, any issues to overcome?

Okay to power M1XEP from M1 "+VAUX" and "NEG" pins? (Same terminal block as AC in pins)

Any way to trigger a rule based on day of week?