Hi, I just got a Leviton Visia RF+ installer USB stick and the software, which was required for enrolling my z-wave lock with HAI OP. I also have a few other z-wave switches that are currently controlled by Aeon Labs z-wave stick. When I try to add a device in the Visia installer tool I get "Device did not communicate properly, move closer or reset the device" error message on every device that I have even though the USB stick is less than a foot away from the device being enrolled. I have no problem communicating with the same devices from the Aeon z-stick. Did I get a defective Visia tool or am I doing something wrong? I have assumed that the Leviton toll will be compatible with all standard z-wave device features but is it true? Thanks for any suggestions.