A couple of things to check:
Disconnect the battery from the M1. Measure the voltage on the leads that connect to the battery. It should show 13.8 to 14.0 volts DC. Then measure the voltage on the aux power terminals. It should read about 13.8 volts DC. Measure the AC voltage at the transformer input terminals on the M1 board. It should read about 19 Volts AC.
Disconnect the battery from the M1. Measure the voltage on the leads that connect to the battery. It should show 13.8 to 14.0 volts DC. Then measure the voltage on the aux power terminals. It should read about 13.8 volts DC. Measure the AC voltage at the transformer input terminals on the M1 board. It should read about 19 Volts AC.