A couple years ago we switched to Cricket and got one of their cheaper phones (moto G power 2021) cause we don't do anything very complex on our phones although my wife was running out of space on her old one. Before that we had ATT on Samsungs and the phone worked well. One of the reasons to switch was free Mexico and Canada operation although that use is VERY infrequent.
The phones occasionally stop working claiming they don't have network access - the display still functions but can't send or receive calls or data. Shutting down and restarting seems to be the only way to fix them and they come back on with good signal strength. If there is some way to fix that I'd love to hear about it but we are thinking we will just go back to Samsung phones as they seemed to not have such issues.
Talked to an ATT guy at Sams club who told my wife she would get a porting credit of $20 a month which made the monthly fee almost the same. When I went with her to a different Sams the guy there said it didn't count as a port from another carrier since Cricket is now owned by ATT. Kind of makes sense. We are looking at options. If anyone can shed some light on such issues (Moto issues and porting) that would be great.
I recall when we went to Cricket they said we couldn't use our old Samsung phones with Cricket. Something in there system wouldn't allow it. Don't think cricket was part of ATT at the time but it was an unlocked phone I got at Best Buy not one I got specifically for ATT. Made no sense and I did put the sim into the Samsung temporarily at one point and it worked. Just shows that there are lots of rules that don't necessarily have a technical basis I guess...
The phones occasionally stop working claiming they don't have network access - the display still functions but can't send or receive calls or data. Shutting down and restarting seems to be the only way to fix them and they come back on with good signal strength. If there is some way to fix that I'd love to hear about it but we are thinking we will just go back to Samsung phones as they seemed to not have such issues.
Talked to an ATT guy at Sams club who told my wife she would get a porting credit of $20 a month which made the monthly fee almost the same. When I went with her to a different Sams the guy there said it didn't count as a port from another carrier since Cricket is now owned by ATT. Kind of makes sense. We are looking at options. If anyone can shed some light on such issues (Moto issues and porting) that would be great.
I recall when we went to Cricket they said we couldn't use our old Samsung phones with Cricket. Something in there system wouldn't allow it. Don't think cricket was part of ATT at the time but it was an unlocked phone I got at Best Buy not one I got specifically for ATT. Made no sense and I did put the sim into the Samsung temporarily at one point and it worked. Just shows that there are lots of rules that don't necessarily have a technical basis I guess...