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My snaplink does not change the settings on the omnistat. It looks like it does on the app, but it does not. Anything I can do? I am happy to get a new different thermostat, such as google nest. But so many wires as opposed to google nest (use only 4), so not sure which to use.

Hi, was not able to connect remotely for the past 2 years since I changed my modem/router. I am trying now a new router, TP-link Deco and have same issue. I can't forward a port, as the router does not see the panel. I tried to change the ip address but it doesnt help. The only reason to do so...