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I'm having an issue with one of my RC2000s. I rarely adjust the RC2000 settings from Snaplink or PC Access but in being away for the past month I did attempt to adjust my thermostats via software. One of my RC2000s responds as expected. However, the second RC2000 shows the temperature change and...

So I’ve tried everything I can think of and I cannot get the message to clear. Seems straightforward, 8 (enter master code), 3, 0 (to clear all messages), # to accept. But the message remains. What am I missing?   thx guys   cb 

I'm wondering if an rc2000 can be used to control my radiant floor (hydronic) heating in the zones of my basement? Currently the system is hooked up to 3 tekmar d508 thermostats (24v ac). http://tekmarcontrols.com/products/zoning/508.html I'd like to replace these with rc2000s since I have...

I'm installing a new Omni LTE here at my vacation home and I'm running into some problems. The only thing I've hooked up to it so far is the battery and one console. However, I can't get the console to stay on for more than 20 seconds before the whole thing locks up and it goes to a constant...

I'm considering the purchase of an omni pro II from a friend. It is the model with 3 serial ports and had a 2.11 firmware chip in it. Will I need to send it away to get it upgraded to 3+ or can I simply do this with PC access? If I do need to send it away - where do I send it? Thanks CB

Is there any way to import or load custom voices into my HAI OPII via PC Access? thx CB

Looking for some help with the code to send an email message when the garage door becomes secure. My wife has a habit of leaving the house but forgetting if she closed the garage door. If I can send an email to her phone when the garage door is secure it will eliminate all the times she ends up...

We're about to embark on the landscaping/irrigation of our new home and I have some general questions about integrating irrigation with my HAI system. The installer is recommending Toro or Rainbird as the irrigation system of choice. I read briefly on the Rain8 UPB system HAI works with. My...

I'm wondering if my OPII can accept a DC voltage (doorbell being pushed) as an input (close) to announce doorbell push? thx cb edit: I've been doing some more searches, and from what I gather the HAI can't take it input directly. However, if I used something like an Elk 924 to detect the...

This may have been covered already but I can't find anything on it. I'm about to install the Nuvo NV-MI1 doorbell mute. It detects AC or DC voltage and mutes the Nuvo GC via a mini mono patch cable. Muting the Nuvo is fine, but I also want to be able to detect this in my HAI panel and using my 2...

Hey guys, So I'm about to start building my theater and I'm trying to figure out if I should wire this room with a Grafik Eye or stick to my HAI/ALC install. Basically the room will have 6 zones of lighting. I can either run a grafik eye to control the zones, and possibly use some universal IR...

Hey guys, I've setup a 912B relay to be turned on by my HAI panel via an output whenever the system is armed away. This in turn allows power to my interior cameras. Are there any issues with the relay being on for extended periods of time? There is potential for the relay to be turned on for...

So I thought I had lighting all figured out...until I went to setup some new switches on branch 2 of my 4 branch ALC interface. I've installed two new switches, set them to address #2 and #3 on branch 2. However, as you will see in the attached image it's confusing to try and figure out Units in...

Well I'm finally getting around to this integration. We've been in the house 4 months now and I have a few switches I'd like to automate, get a feel for them and then put my huge switch order together (80 switches) and complete the job. I already have 4 enhanced branch hubs and the 4 branch HAI...

Hey guys. So I've terminated all my wires and all are fine except one, one that I had the builder move since despite me marking it with a penny nail in the exact corner location and height, they decided to drop it out of the ceiling instead, which looked ridiculous. So I had them move it (after...

Hey guys, I'm trying to figure out the wiring of Elks Water Shutoff Valve to my Omni Pro II. There are 4 wire coming off the WSV: Green (Value Status). When the value is closed this produces 12Vdc output. Red (Valve Close), says connect to normally closed relay output. When energized with...

Hey guys I'm at the point of terminating all my wiring for my OPII and have some questions about zone types and where to pull 12V power from: 1) In setting up interior door sensors should the zone type be set to Trouble? Or leave it on Aux? 2) Glass breaks - better to pull 12V from Switched 12V...

I have a question about the humidity wiring for the RC2000. My HVAC guy says the Humidity portion of his install won't work with the RC2000 as he installs a separate 24V transformer which essentially has a 2nd common for the Humidifiers so that anytime there is a call for fan the humidifiers...

I was about to drill holes in my walls for these when I read the instructions which say not install in a room with ultrasonic sensor. I have ultrasonic sensors in many of the rooms for motion detection. Does anyone have a suggestion of a glass break that will work with an ultrasonic motion...

How to I get the new user interface on the Snap-Link software? I did check for updates and it did download/install them but I don't see the new UI anywhere... Thx CB