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Greetings; I'm sitting in Colombia, where ELK is virtually unknown, but DSC is very popular. Our gated community has a brandnew Johnson Controls PowerManage alarm monitoring station. Since ELK is unkown, the first reaction from the technician was " it won't work with the monitoring station"...

Greetings from Colombia. I haven't posted for a while, because all was working well. My ISP even 20x'ed my fiber connection without asking for a penny more. And that, considering they haven't raised prices in 5 years! Anyway, i have about 100 Sonoff/Tasmota switches running off a UD ISY/Polisy...

Greetings; I recently had to replace my M1 Gold and M1XEP. 5.3.10 and 5.0.46 respectively. RP is 2.0.40. Once I received the new units, I updated the SN in the M1XEP, found the new M1XEP IP and uploaded the DB to the panel. Initially it didnt want to receive all of the data. I didnt think much...

Greetings;   Something weird happened while I was overseas. I stopped being able to access the M1 remotely.   When I came back home, I noticed that the ELK wasn't communicating with my ISY994 anymore either.   ELK communicates via IP (M1XEP), not POTS.     Normal behavior:   - all dry contact...

Greetings from Colombia;   I am cleaning up my alarm cabinet, following a lightning induced power-surge, which crawled into the panel through the hardwired front gate, jumped the relays, fried the ELK output, took out the RS232, fried the M1XEP and finally got to a stop at the ethernet switch...

Greetings;   While out of the country we had a severe storm, with lightning. While the house mostly survived, it seems the Elk M1 Gold took a hit. Likely because I have an 80m cat6A going from the car gate to a relay board. I'm guessing the surge travelled up the ground wire and did some damage...

Greetings, So, a couple of months ago, I got a false Fire trouble call from the Alarm company... Went and cleaned the sensor and disabled the thing until I could fix the problem (i was Stück out of the country due to Covid). Now back, I removed the smoke sensor and noticed that there are are...

Greetings, Seems like my wireless motion sensor has decided to eat batteries for breakfast. I have wires in place from a previous install. Can anyone recommend a indoor sensor? It's an octagonal room, about 10m/33ft across Thanks

Greetings;   I have noticed some strange behavior on my M1Gold.   1- First of all, the mother board sounds like it has a tiny wailing siren on it, which keeps on wailing for a few seconds and starts again... There is no siren connected to the system.   2- looking at the log, I keep getting...

Greetings, I'm out of town, overseas and my smoke alarm triggered, likely due to the crappy air with all the Wild fires around. There is no fire at the house, but the smoke alarm latched and I need to reset it. Is there a way to do this from the RP2 software? I only find a way to reboot the...

Greetings, I'm doing some tests on my system autonomy during AC failure, sending an email when AC failure occurs and then again when Low Battery occurs. The manual says it will trigger a low battery at 11.2V and shut down the system at 10.2V. One hour into the test, I received the low battery...

Greetings;   I have my M1 Gold send me an e-mail, when power fails (router and M1 EXP are on backup batteries).   It also is supposed to send me an email, when power comes back. Unfortunately, our beloved PG&E often has outages, which last beyond the autonomy of the backup. So, when the AC turns...

Greetings from Colombia, I'm reaching the integration phase of the alarm/HA of this home. Here's the setup: -About 90 Sonoff switches (presently on the Chinese server) and controlled almost exclusively via Google Assistant. -An ELK M1 Gold with magnetic and glass break sensors, Fire etc and...

Greetings from Colombia I had Homecontrols design my alarm system and bought all the devices from them. They spec'ed a 4-wire connection to the glass break sensor, which we duly installed. Come to find out, the sensor has a pwr/gnd, N-NC, Tamper and Reset pairs. Obviously this should have...

Greetings, The long power outages in California have exposed an interesting problem with the battery backup on the M1 Gold. I have two 18Ah batteries as a backup for the alarm panel. One attached to the M1 Gold Panel the other charged by a supervised charger board to power accessories. These...

Greetings from Colombia, Although we've been living in our new home for a few months already, I'm just getting around to installing the Elk M1 Gold. Is there a way to program this from scratch directly through the M1XEP? None of my computers have an RS232 anymore... Also, as a side topic...

Greetings, Any idea on the topic above? I can log on remotely with the M1 Touch. I'm overseas and will only be on site for a short period of time. Want to order spares so I can bring it back up. Cheers,

Greetings from the Sierra Nevada, I have a wired ELK system and a few weeks ago the alarm company called me on a weird intrusion alarm. Inside doors triggered, which cannot be reached without triggering other sensors first. Upon inspection, two door sensors are unresponsive. They exit the...

Greetings from Colombia, I have our new home wired for automation and have about 70 Sonoff circuits to control. They are located in four clusters, with Wifi APs next to each cluster. Each cluster is on two 110V phases, one with a UPS backup for emergency lighting. The firewall and APs are...

Hello, On 2 Oct 2018, I received my last email from my ELK M1 Gold. I made non changes. Using gmx.com, with port 587. Changed to Gmail, same port, as per Gmail. Nada. Anyone know what is going on? Thanks