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Link download under comment YouTube video:

Link: https://play.google.com/store/apps/details?id=com.microxgame.ProLink

this is version 11: https://www.mediafire.com/file/fx7m7w32piauoks/HF2v1_11.gcf/file

This is list software I have. details

it's seem 2 case: 1. your program have dead loop. to test this case, try to make new account and write blank automation program to controller 2. you were downgrade firmware, controller back to ip default 192.168.0.100

change the port then choose : Connection-> Write Configuration to Hi-Fi2

I was installed thousand Hi-Fi2 system. sometime meet this problem on some router because port 23 is FPT port. Hi-Fi2 utility work with all port. I think you didn't changed port completely

  change port to other than default 23

it's resistant touch not capacity touch

try to choose controller firmware version target. 

Hi, The update available right now. Regards,

SnapLink PC is Portable. No installation needed. What's your lighting system?

  you need to buy from an installer

  Yep, Controller only start with AC. Controller only switch to battery after AC losses. 

login to your router and looking for DDNS. you will see what DDNS provider supported by your router.

it's depend what host provider and method update your IP to host (Router or Software on PC). or your host maybe expired.

inside your home visit here to know your current IP (you can using this IP to connect to system from outside. if success check your host, if not check firewall, port forwarding...): https://whatismyipaddress.com   To check your IP assigned to your host or not. Test host here...

Lan device scanner might help: https://www.advanced-ip-scanner.com

if the status LED on controller panel is not heart beat blinking. You need contact Leviton to setup repair