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Hi all, I want to reconnect my ISY but running into some complications and was hoping someone can't help me out. I haven't use my ISY in about one year. I'm trying to download the Admin Console but not sure if this option is still available. When I use the ISY finder, the message Not Found comes...

Hi all, Im trying to instal my M1 in my new home but I am having a hard time identifying each wire. The previous owner had the house wired. I wasnt successful with a wire finder. My plan now is to connect one wire at a time to the M1 is then walk around the house to test each wire for current...

Hi everybody, I just moved in a new place and was looking at installing my M1. My issue is that all the wiring was already done in the house by the previous owner but he never had an alarm system connected. When I get to the enclosure where all the wires are their is only 2 wires. Im realizing...

Hi everybody, I'm trying to access my M1 using the Ek Pro app but I get a message saying incorrect username or password. The info match what is registered in Config on the M1. I changed my phone not sure if this could be the problem but I don't see why it would be. Please help, thanks

When I try to log in using my Ek Pro app I get a messages indicating: The test connection to my elk m1 has failed because it could not be contacted. Please verify that a working network connection is available and the network address settings is correct. I am able to connect to my elk m1 using...

I'm trying to set up a time server on my ELK M1, Im from eastern Canada, Montreal, everything I set one up and hits test, the RP2 disconnects. Any reason why?

Ok so when I home I am able to connect to the rp2 using using my network and I was also able to access it usin my app EK Pro. Now for some reason when I try using the ELK Pro I get an error message saying invalid state. Does anybody know what may have happened?

Hi guys,   I'm trying to setup the option dynamic dns tab in the PR2 and I get a message saying test failed. In the field URL or IP address of dynamic DNS Provider should I be entering www.dyndns.com?   I am using dyn BTW.

trying ti connect to my RP2 but i get a message saying System rejected the remote access programming code. I tried entering the original and what I would have always had. Why am I getting this issue. What do I do to troubleshoot

Hi guys, Spent several hours last night trying to figure this out but wasn't successful. A month or so ago, I upgraded laptop to Windows 10. Not sure what happened but I lost all my stuff. Not fun I redownloaded the ELKPR application and realized I am not able to find my previous set account...

Hi guys,   I'm thinking of installing a sprinkler system but before I got out to buy all the stuff I need I wanted to know how do I connect the system to my ELK? I would like to control it based on different rules I can write with the ELK. Is this recommended?   Do I need to buy any additional...

Hi everybody, I have 3 hard wired smoke alarm, no batteries, one on each floor all connected together, I believe the term is chainlinked, and for some reason they are ringing not stop. Don't know the one that's causing all of them to rign. Their is no smoke so I don't understand why it's...

Hi everybody, I currently have 2 keypads set up on my M1. I purchased a 3rd keypad for my bedroom, model M1KPAS, but before attempting the installation I was wondering if I need anything else such as the ELK-M1XIN or ELK-M1XOV. My understanding is that both these devices are used to add zones...

Hi everybody,   I am in the process to update my X-Mas rules and decided to review my existing rules I currently have in my M1 and in my ISY. I was curious to know what system you use for rules.    Currently in my M1 the rules I set up are related to making phone calls when a specific alarm is...

Hi Everybody, Today while testing my system I notice the message that is programmed for the M1 to say when the burglar alarm is triggered only says half the message and if stops. Anybody know why? How to find the solution?

Hi everybody, I trying to to connect my M1XEP but on step 2 from the installation section of the manuel it says to connect a network patch cable from the M1XEP to the LAN switch or router. The issue is that my router is not on the same floor as my M1 main board. Since the M1XEP is connected to...

Hi everybody, I started installing my M1 today and when I was finally done and turned on the power my keypad started giving me errors messages. My first issue is with output 2. I get a trouble alert. I have a siren connected to output 2. Should I connect my siren else where. Is yes I read I...

Hi everybody, I've been reading several post and information about the elk m1 but I have a few questions hope I can't get answered. I already have an existing alarm but just received my Elk m1 gold package and want to start the installation. All my wires are behind closed walls and I don't know...