M1G voice vocabulary overwritten by custom message

D

dtreyes

Member

• Jul 31, 2008

• #1

I recorded one custom message using the phone headset according to instructions on the manual, and now the words, ONE, TWO, THREE and FOUR were overwritten by the custom message that I recorded earlier. When you tell the controller to say the word ONE or TWO or THREE or FOUR, it will say "the washing machine is off", which was the custom message that was recorded. Even worst, when you try to do remote programming, the prompt will say press "the washing machine is off" for automations instead of press ONE for automation. I tried to do option 99 for full default but did not help. Anybody seen anything like this before ???

 

electron

Administrator

Staff member

• Jul 31, 2008

• #2

I didn't know you could do custom recordings like that, are you using one of those add-on modules? I am sure Spank (works for Elk) will chime in soon.

 

D

dtreyes

Member

• Jul 31, 2008

• #3

That's what I thought also but apparently you can. I don't know why then. On the options, there were only selections for vm01 up to vm10 so I selected vm01 and that's what happened. Is it possible to load just the voice list (version 0.8) to get those words back ???

 

D

dtreyes

Member

• Jul 31, 2008

• #4

dtreyes said:

That's what I thought also but apparently you can. I don't know why then. On the options, there were only selections for vm01 up to vm10 so I selected vm01 and that's what happened. Is it possible to load just the voice list (version 0.8) to get those words back ???

Click to expand...

ELK already have limited vocabulary to choose from and now with this, I lost 4 additional words !!! :angry:

 

Sacedog

Active Member

• Jul 31, 2008

• #5

In the meantime, you could just record over your custom prompts with one, two, three, and four. It wont match the system's voice, but it is better than "the washing machine is off". (BTW, I was rotfl with that).

 

Spanky

Senior Member

• Jul 31, 2008

• #6

In the ELK M1, there are up to 60 seconds of record time from a telephone handset controlled by the keypad user menu 7. The 60 seconds are divided into 10 - 6 second messages. A message can be any increment of the 6 second blocks until the memory is full. It does not overflow if you record too long. It just stops recording.

It sounds like a memory pointer in the record chip was not set right and erased some of the first messages. The only way to restore the messages is send the plug in voice board back to ELK for reprogramming.

Honestly, I have never heard of that before. Sorry you had the problem.

 

D

dtreyes

Member

• Jul 31, 2008

• #7

Is this plug in voice board removable so I don't need to send the whole controller ???

 

Spanky

Senior Member

• Aug 1, 2008

• #8

If there is a board plugged into the M1 mother board, you can unplug it and send it in for repair.

If the board revision is version M which is marked in the upper left corner, there is not an unpluggable board. In the version M board revision case, you can sent the entire control back or unplug the ISD voice chip, marked U6, and send it back.

Turn off the power to the board before doing anything!

 

kccustom

Active Member

• Aug 20, 2009

• #9

This happened to me also, where do I send it? and how much does it cost?

 

Quixote_1

Active Member

• Apr 5, 2010

• #10

Too bad this is not a built-in feature. The more customizable, the better.

 

N

nov0798

Active Member

• May 2, 2010

• #11

Spanky,
Users should be able to just "reflash" to the original software without having to send the board in. Sure would make life easier!